Lettings Administrator

Location: Burton-on-Trent

Salary: £25,000 - £28,000

Contract: Full-Time, Permanent

Are you an organised and detail-oriented property professional looking to join a successful residential lettings team? Our client is seeking a Lettings Administrator to support the smooth progression of tenancies from application through to move-in.

This is a varied role requiring excellent organisational skills, strong attention to detail and the ability to provide outstanding service to landlords and tenants throughout the lettings process.

• Manage tenancy applications from reservation through to move-in.
• Conduct tenant referencing, including credit checks, landlord references and employment references.
• Review referencing results and liaise with landlords regarding applicant approval.
• Prepare and issue tenancy agreements and associated documentation.
• Ensure all compliance requirements are completed accurately and within required timescales.
• Arrange inventories and coordinate pre-tenancy requirements.
• Liaise with tenants, landlords and colleagues throughout the tenancy progression process.
• Ensure all move-in monies have been received prior to tenancy commencement.
• Coordinate key collection and move-in arrangements.
• Maintain accurate records and update internal systems.

• Previous experience within residential lettings, property administration or tenancy progression.
• Understanding of the lettings process and tenant referencing procedures.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and work effectively in a fast-paced environment.
• Competent IT skills, including Microsoft Office and property software systems.

• Competitive basic salary.
• Supportive and friendly working environment.
• Ongoing training and development.
• Career progression opportunities.
• Opportunity to join a well-established and growing property business.