Description:
EUC Engineer - London (Hybrid) - £40,000 to £45,000
Robert Half are working with a IT consultancy and managed services client on the recruitment of a talented EUC Engineer.
This is a hybrid role (4 days onsite, 1 day remote)
Key Responsibilities:
- Administer Apple (macOS) and Windows endpoint management platforms (Jamf Pro, Microsoft Intune)
- Build and deploy device policies, configuration profiles, compliance rules, and security baselines
- Manage device enrolment workflows (Apple Business Manager, Windows Autopilot) and oversee OS/device refreshes
- Package and deploy applications for macOS and Windows environments
- Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Entra ID (Azure AD), manage users, groups, access policies, MFA, and conditional access
- Implement endpoint security solutions including encryption, patch management, hardening, and compliance controls
- Troubleshoot complex 2nd/3rd line issues, network connectivity (Wi-Fi, VPN, DNS, DHCP), and support core infrastructure where needed
What You'll Need:
- 2+ years in a 2nd line/3rd line/EUC engineer position, hands-on with Apple and Windows environments
- Experience with Jamf Pro or Microsoft Intune (endpoint management), and Microsoft 365 administration
- Solid background in a client-facing role, ideally in a managed service provider or multi-client setting
- Proven ability with structured ticketing systems and enterprise environments
- Strong troubleshooting skills across macOS, Windows 10/11, networking fundamentals, and endpoint security
- Scripting ability in Bash or Python (PowerShell advantageous)
Desirable:
- Experience with: Jamf Connect/Protect, Apple Business Manager, Windows Autopilot, Microsoft Defender for Endpoint, SCCM, Google Workspace, Mobile Device Management
- Certifications such as Jamf Certified, Microsoft MD-102/MS-900, Apple Certified Support Professional, CompTIA, or ITIL Foundation
EUC Engineer - London (Hybrid) - £40,000 to £45,000
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