Infrastructure Analyst

Infrastructure Analyst

Liverpool or Manchester | Hybrid, 2 Days On-Site

£50,000

An experienced Infrastructure Analyst is required for our legal client as they continue an ambitious technology transformation and infrastructure modernisation programme. This is an excellent opportunity to join a collaborative infrastructure team supporting a modern technology estate across the UK and internationally. You'll work across a mix of BAU, infrastructure projects and cloud adoption initiatives, with exposure to technologies including Microsoft Azure, VMware, Software Defined WAN and SaaS/IaaS platforms. The role would suit an Infrastructure Analyst or Infrastructure Engineer who enjoys remaining hands-on technically but also wants the opportunity to take ownership of technical delivery, contribute to projects and work with new and emerging technologies.

Key Responsibilities

• Support the delivery, maintenance and continuous improvement of infrastructure services
• Provide technical expertise throughout the project lifecycle, from initial requirements and implementation through to BAU support
• Troubleshoot complex infrastructure issues and act as an escalation point
• Support Disaster Recovery and High Availability solutions
• Work collaboratively with Infrastructure, Architecture, Project Management and Service Desk teams
• Contribute to infrastructure transformation and service improvement initiatives
• Create and maintain technical documentation, test plans and recovery procedures
• Support knowledge transfer across the wider IT function.

Essential Skills

• Strong VMware administration and maintenance experience
• Microsoft Azure, including Entra ID and application configuration
• Windows Server 2016, 2019 and 2022
• Active Directory, DNS, DHCP and Sites & Services
• Windows file services, including DFSR
• Disaster Recovery and High Availability technologies
• Networking fundamentals, including routing and troubleshooting
• Monitoring technologies such as SolarWinds, SNMP or similar
• Strong infrastructure troubleshooting and problem-solving skills

Desirable Skills

Experience across any of the following would be beneficial:

• Microsoft 365, including Exchange Online, Teams and Intune
• Azure Virtual Machines
• SSO, MFA and SAML
• Hyper-V
• FortiGate, Zscaler or Aruba
• Mimecast
• PowerShell and infrastructure automation
• ITIL Foundation
• Microsoft certifications including AZ-900, AZ-104 or AZ-700
• An interest in Cyber Security
• Legal applications such as iManage, Aderant, BigHand or Sharedo

You won't be expected to be an expert across every technology. The team has a broad and evolving technology stack and is looking for someone with strong core infrastructure skills, a willingness to learn and the confidence to take ownership of new technical workstreams. Where possible, training is provided on new and emerging technologies. This is a fantastic opportunity for an Infrastructure Analyst or Infrastructure Engineer looking to join a business investing heavily in modern infrastructure and cloud technologies, while gaining exposure to a varied mix of BAU, transformation and project work.