Job Details
Work Mode
Remote
Experience
Mid
Employment
Full-time
Salary
£35,000 - £40,000 p/y
Posted
Today
Job Overview
Category
Embedded
Work Mode
Remote
Experience
Mid
Employment
Full-time
Salary
£35,000 - £40,000 p/y
Posted
Today
Tech Stack
Required technologies & tools
Ip/Iot
Nurse Call
Fire Alarms
Access Control
Bms
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Perks & Benefits
About the Role
Are you a technical problem solver looking for a new opportunity with a growing technology business? Our client is looking for a Solutions and Product Support Engineer to support IP/IoT, electronic and software-based systems. Experience with fire alarms, Nurse Call, access control, BMS or similar systems would be advantageous, but attitude, problem-solving ability and willingness to learn are equally important.
Product Support Engineer
Permanent | £40,000 DOE | Monday–Thursday 9–5, Friday 9–4 | Wolverhampton
Job Description
Essential Experience/Skills
Company Benefits
If you feel you’re a good fit for this position, please click ‘apply’.
Product Support Engineer
Permanent | £40,000 DOE | Monday–Thursday 9–5, Friday 9–4 | Wolverhampton
Job Description
- Provide technical support to customers and internal teams.
- Troubleshoot electronic, IP and software-based systems remotely and on site.
- Support product development, testing and implementation.
- Provide customer training and technical guidance.
- Produce technical documentation and resolve/escalate issues.
Essential Experience/Skills
- Electrical/electronic or technical systems experience.
- Understanding of IP/networked systems.
- Strong fault-finding and problem-solving skills.
- Experience with fire alarms, Nurse Call, access control, BMS or similar is desirable.
- Strong communication skills and a willingness to learn.
Company Benefits
- 25 days holiday + bank holidays
- Bonus scheme
- Pension & salary sacrifice
- Healthcare cash plan
- Life assurance
- Employee discounts, share scheme and other benefits
If you feel you’re a good fit for this position, please click ‘apply’.
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