Description:
UX Designer | Permanent | London
A London-based joint venture, backed by two of the world's largest corporations, is looking for a UX Designer to join a lean, high-impact product and technology team. This is a research-led role for someone who brings genuine rigour to user insight - and knows how to turn it into product decisions that land.
The Company
Operating at the intersection of data, technology, and pharmaceutical supply chains, this organisation is building and evolving a proprietary enterprise platform used by major stakeholders across the US market. The product team is ambitious and well-resourced, with a long-term roadmap and real appetite for innovation - including AI and machine learning integration.
The Role
You'll be the voice of the user across the product team - owning the research programmes that shape product direction and translating findings into clear, usable design. End-to-end, hands-on, and with genuine ownership from day one.
Day-to-day you can expect to be across:
- User research - interviews, surveys, observational studies, and usability evaluations
- Translating findings into personas, journey maps, wireframes, prototypes, and user flows
- Designing UX for AI and machine learning-powered features, including efficacy testing and governance
- Running usability tests, iterating on designs based on evidence
- Collaborating with product managers, engineers, and UI designers throughout the development cycle
- Communicating design rationale and advocating for user-centred practices to senior stakeholders
What We're Looking For
- Proven user research experience across qualitative and quantitative methods
- Strong ability to move from insight to design - Figma, Sketch, or Adobe XD
- Solid grounding in UX principles, usability heuristics, and accessibility standards
- Comfortable with behavioural analytics and data-informed UX decisions
- Cross-functional, agile team experience
- Background in pharmaceutical, retail, or other regulated/complex environments is a plus
- AI or machine learning product context is a genuine advantage
- Prior startup or scale-up experience a plus - this person owns their work
Why It's Worth Considering
You won't be one of fifty designers. You'll be a central voice in a product team building something with real-world impact at significant scale, with a three-year roadmap and growing design complexity over time. If you do your best work when research and design are treated as inseparable, this is worth a conversation.
Permanent. London-based.
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